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01 Business Environment & Organisations

Unit Aim This unit introduces learners to the fundamental concepts, structures and functions of organisations operating within contemporary business environments. Learners will explore how external forces shape strategic choices, how organisations are structured internally, and how legal, ethical and sustainability requirements influence business practices. Learning Outcomes During this unit, you will cover the below four […]

02 People & Teamwork in Organisations

Unit Aim This unit develops an understanding of how people behave within organisations and how effective teamwork, communication, motivation and conflict management contribute to organisational performance. Learners will explore key organisational behaviour concepts that underpin effective people management at work. Learning Outcomes During this unit, you will cover the below four learning outcomes: LO1: Understand […]

04 Introduction to Operations & Business Processes

Unit Aim This unit introduces learners to the fundamental principles of operations management and organisational processes. It explores how goods and services are produced, the importance of efficient workflows, and how organisations design and manage their operations to achieve quality, productivity and customer satisfaction. Learners will develop an understanding of core process concepts that underpin […]