01 Business Environment & Organisations
Level 4
Unit Aim This unit introduces learners to the fundamental concepts, structures and functions of organisations operating within contemporary business environments. Learners will explore how external forces shape strategic choices, how organisations are structured internally, and how legal, ethical and sustainability requirements influence business practices. Learning Outcomes During this unit, you will cover the below four […]
02 People & Teamwork in Organisations
Level 4
Unit Aim This unit develops an understanding of how people behave within organisations and how effective teamwork, communication, motivation and conflict management contribute to organisational performance. Learners will explore key organisational behaviour concepts that underpin effective people management at work. Learning Outcomes During this unit, you will cover the below four learning outcomes: LO1: Understand […]
04 Introduction to Operations & Business Processes
Level 4
Unit Aim This unit introduces learners to the fundamental principles of operations management and organisational processes. It explores how goods and services are produced, the importance of efficient workflows, and how organisations design and manage their operations to achieve quality, productivity and customer satisfaction. Learners will develop an understanding of core process concepts that underpin […]
05 Foundations of Business Finance
Level 4
Unit Aim This unit introduces learners to fundamental principles of business finance, including financial terminology, financial statements, budgeting, costing and basic financial decision-making. It provides a practical understanding of how financial information is generated, interpreted and used to support business planning and organisational performance. Learning Outcomes During this unit, you will cover the below four […]
06 Branding & Consumer Behaviour
Level 4
Unit Aim This unit introduces learners to the principles of branding and consumer behaviour, exploring how brands create value, how consumers form perceptions, and the psychological and social factors that influence buying decisions. Learners will develop foundational knowledge of brand identity, brand positioning, buyer behaviour theories, and the application of consumer insights in marketing practice. […]
12 Customer Experience & Front-of-House Operations
Level 4
Unit Aim This unit introduces learners to the principles of customer experience management and the operational requirements of front-of-house environments. It explores the skills, processes and service standards required to deliver high-quality customer experiences across hospitality and service settings. Learners will develop foundational knowledge needed to understand guest interactions, operational procedures, customer care, and service […]
14 Operations Management & Quality Assurance
Level 5
Unit Aim This unit develops learners’ understanding of how organisations design, manage and improve their operations to achieve efficiency, consistency and customer satisfaction. It explores process design, capacity management, supply chain integration, quality management systems, and continuous improvement methods. Learners will apply operational and quality concepts to analyse real organisational challenges and evaluate improvement strategies. […]
15 Digital Transformation & Data Analytics
Level 5
Unit Aim This unit develops learners’ understanding of digital transformation and the strategic use of data within modern organisations. It explores how digital technologies reshape business models, processes and customer experiences, as well as the role of data analytics in supporting decision-making. Learners will develop the knowledge and skills to analyse digital opportunities, interpret data, […]
03 Marketing Fundamentals & Customer Insight
Level 4
Unit Aim This unit introduces learners to core principles of marketing and the role of customer insight in developing effective marketing strategies. It explores fundamental marketing concepts, buyer behaviour, market research processes, segmentation, targeting and positioning. Learners will gain foundational knowledge needed for advanced marketing studies and professional marketing practice. Learning Outcomes During this unit, […]
07 Digital Marketing Foundations
Level 4
Unit Aim This unit introduces learners to the core principles of digital marketing and the rapidly evolving digital landscape. It explores key digital channels, online consumer behaviour, content creation, and the use of analytics to measure performance. Learners will gain foundational knowledge of how digital tools and technologies support customer engagement, brand visibility, and marketing […]
08 Introduction to Financial Accounting & Reporting
Level 4
Unit Aim This unit introduces learners to the fundamental principles and practices of financial accounting and reporting. It explores the structure and purpose of key financial statements, the accounting equation, double-entry bookkeeping, and the regulatory environment that underpins financial reporting. Learners will develop essential knowledge and skills required to record financial transactions and interpret basic […]
09 Introduction to Human Resource Practice
Level 4
Unit Aim This unit introduces learners to the core principles and practices of Human Resource (HR) management. It explores the role of HR in supporting organisational performance, the employee lifecycle, HR policies and procedures, and key responsibilities of HR practitioners. Learners will gain foundational knowledge of HR practice required for further study and for working […]
10 Recruitment, Selection & Onboarding
Level 4
Unit Aim This unit introduces learners to the key principles and practices of recruitment, selection and onboarding. It explores how organisations attract suitable candidates, make effective hiring decisions, and support new employees during their integration into the workplace. Learners will gain foundational knowledge of the tools, processes and legal obligations associated with staffing and workforce […]
11 Introduction to Hospitality & Service Industries
Level 4
Unit Aim This unit introduces learners to the nature, scope and characteristics of the hospitality and service industries. It explores key sectors, customer expectations, service quality principles, and the operational features that distinguish hospitality from other industries. Learners will gain foundational knowledge of how service organisations function and the factors that support successful service delivery. […]
13 Managing People & Organisational Behaviour
Level 5
Unit Aim This unit develops learners’ understanding of how individuals and teams behave within organisations and how managers can influence behaviour to improve performance. It explores motivation, leadership, organisational culture, team dynamics and change management. Learners will develop analytical skills to diagnose organisational issues and apply behavioural concepts to real workplace scenarios. Learning Outcomes During […]
16 Project Management for Business
Level 5
Unit Aim This unit provides learners with an understanding of project management principles, techniques and tools used to deliver successful business projects. It explores project lifecycles, planning methods, risk management, stakeholder engagement and performance monitoring. Learners will develop the skills needed to plan, manage and evaluate business projects across a range of organisational contexts. Learning […]
17 Management Accounting for Business Decisions
Level 5
Unit Aim This unit develops learners’ understanding of financial principles, analytical tools and decision-making techniques used by managers. It explores budgeting, costing, financial performance analysis, investment appraisal and the use of financial information to support strategic and operational decisions. Learners will develop skills to interpret financial data and evaluate financial implications of business decisions. Learning […]
18 Digital Marketing Strategy & Analytics
Level 5
Unit Aim This unit develops learners’ ability to design, implement and evaluate digital marketing strategies that support organisational goals. It explores advanced use of digital channels, integrated campaign planning, segmentation and targeting, content strategy, and data analytics for optimisation. Learners will develop skills to interpret digital data, manage campaigns and make informed decisions using analytical […]
19 Market Research & Insight Generation
Level 5
Unit Aim This unit develops learners’ understanding of market research principles, methods and applications within marketing and business decision-making. It explores research design, data collection techniques, sampling methods, analysis, interpretation and insight generation. Learners will develop the skills to conduct research, interpret findings and generate insights that inform marketing strategy and organisational decisions. Learning Outcomes […]
20 Corporate Finance, Investment & Working Capital
Level 5
Unit Aim This unit develops learners’ understanding of corporate finance, working capital management and investment decision-making. It explores sources of finance, capital structure, risk-return considerations, investment appraisal techniques and the management of current assets and liabilities. Learners will develop the knowledge and analytical skills required to support financial planning and organisational financial stability. Learning Outcomes […]
21 Financial Analysis & Organisational Performance
Level 5
Unit Aim This unit develops learners’ ability to analyse financial performance and use financial information to support effective decision-making. It explores financial ratio analysis, trend analysis, benchmarking, performance reporting and the evaluation of financial and non-financial information. Learners will apply analytical tools to assess organisational performance, identify issues, and recommend improvements that support informed managerial […]
22 Performance Management & Reward Systems
Level 5
Unit Aim This unit develops learners’ understanding of performance management and reward systems and how they support organisational effectiveness. It explores performance planning, appraisal processes, motivation, pay structures, non-financial rewards and the links between performance, reward and engagement. Learners will gain skills to analyse and evaluate the effectiveness of performance management and reward practices in […]
23 Employee Relations & Employment Law
Level 5
Unit Aim This unit develops learners’ understanding of employee relations and the legal framework governing employment. It explores the employment relationship, key legislation affecting the workplace, conflict resolution processes, and the role of consultation and negotiation. Learners will develop the knowledge and skills needed to support positive employee relations, ensure compliance, and manage issues constructively […]
24 Hospitality Operations Management
Level 5
Unit Aim This unit develops learners’ understanding of how hospitality operations are designed, managed and improved to deliver high-quality guest experiences. It explores service processes, capacity and resource management, hospitality technology, service quality frameworks, and operational decision-making. Learners will develop the skills to analyse hospitality operations, identify performance issues and recommend improvements that support commercial […]
25 Tourism & Destination Management
Level 5
Unit Aim This unit develops learners’ understanding of tourism systems, destination management, and the factors that influence the competitiveness and sustainability of tourism destinations. It explores destination planning, marketing, stakeholder coordination, tourism impacts and the role of technology and innovation. Learners will develop analytical skills to assess tourism environments, evaluate destination strategies and recommend improvements […]
26 Business Management Research Project [40 credits]
Level 6
Unit Aim This unit enables learners to independently plan, conduct, analyse, and evaluate a substantial research project focused on a contemporary business management issue. Learners will apply appropriate research methods to investigate an organisational or sector-based problem, analyse findings in a business context, and critically evaluate outcomes to produce evidence-based conclusions and practical recommendations. Learning […]
27 Strategic Management & Competitive Advantage
Level 6
Unit Aim This unit enables learners to develop an advanced and critical understanding of strategic management and how organisations achieve and sustain competitive advantage in complex and dynamic environments. Learners will explore strategic analysis frameworks, internal and external influences on strategy, and the role of resources, capabilities, and leadership in shaping long-term organisational success. The […]
28 Business Analytics & Decision-Making
Level 6
Unit Aim This unit develops learners’ ability to interpret and evaluate business analytics to support effective decision-making in complex organisational contexts. Learners will explore how analytical information is used to inform strategic and operational decisions, while exercising professional judgement when working with quantitative and qualitative data. Emphasis is placed on critical evaluation of analytical outputs, […]
29 Innovation & Change Leadership
Level 6
Unit Aim This unit enables learners to critically apply leadership theories and recognised models of innovation to the leadership of innovation and organisational change. Learners will examine how leaders select, apply, and evaluate innovation models and change approaches in complex organisational contexts. The unit emphasises strategic judgement, ethical leadership, stakeholder engagement, and evaluation of leadership […]
30 Global Marketing & Consumer Psychology
Level 6
Unit Aim This unit enables learners to critically examine global marketing strategy alongside consumer psychology in international contexts. Learners will develop an advanced understanding of how cultural, social, and psychological factors influence consumer behaviour across global markets, and how organisations apply this understanding to design, implement, and evaluate effective and ethical global marketing strategies. Learning […]
31 Strategic Brand Management
Level 6
Unit Aim This unit enables learners to develop a strategic understanding of brand management in contemporary organisations. Learners will examine how brands are created, positioned, developed, and protected to achieve long-term competitive advantage. The unit emphasises strategic brand decision-making, brand equity management, and the evaluation of brand performance in dynamic and competitive environments. Learning Outcomes […]
32 Global Financial Markets
Level 6
Unit Aim This unit enables learners to develop an advanced understanding of the structure, operation, and strategic significance of global financial markets. Learners will examine how international financial systems function, how organisations interact with global capital markets, and how financial market dynamics influence business decision-making, risk management, and economic stability. Learning Outcomes During this unit, […]
33 Strategic Financial Management & Corporate Strategy
Level 6
Unit Aim This unit enables learners to develop an advanced understanding of how financial management supports and shapes corporate strategy. Learners will examine how organisations use financial information, capital structure decisions, and strategic investment choices to achieve long-term objectives, create value, and sustain competitive advantage. Learning Outcomes During this unit, you will cover the below […]
34 International HRM & Cross-Cultural Management
Level 6
Unit Aim This unit enables learners to develop an advanced understanding of how human resource management (HRM) operates in an international and cross-cultural context. Learners will examine how organisations manage people across national boundaries, respond to cultural differences, and align international HR practices with global business strategy. Learning Outcomes During this unit, you will cover […]
35 Strategic HRM & Organisational Effectiveness
Level 6
Unit Aim This unit enables learners to develop an advanced understanding of how strategic human resource management (HRM) contributes to organisational effectiveness. Learners will examine how HR strategies are designed, implemented, and aligned with organisational goals to enhance performance, workforce capability, and long-term sustainability. Learning Outcomes During this unit, you will cover the below four […]
36 Revenue Management & Hospitality Finance
Level 6
Unit Aim This unit enables learners to develop an advanced understanding of revenue management and financial decision-making within the hospitality and tourism sector. Learners will examine how hospitality organisations use pricing, demand management, and financial controls to optimise revenue, improve profitability, and support strategic decision-making in highly competitive and demand-sensitive environments. Learning Outcomes During this […]
37 Strategic Hospitality Management
Level 6
Unit Aim This unit enables learners to develop an advanced understanding of strategic management within the hospitality and tourism sector. Learners will examine how hospitality organisations formulate, implement, and evaluate strategies in response to competitive, operational, and environmental challenges, with an emphasis on long-term performance and sustainability. Learning Outcomes During this unit, you will cover […]
38 Introduction to Project Management
Level 4
Unit Aim This unit introduces learners to the fundamental principles, concepts and terminology of project management. It provides an understanding of the project lifecycle, key project roles, project planning techniques, scope, time, cost and quality management, and the importance of effective communication. Learners will gain the knowledge needed to support project activities and contribute effectively […]
39 Project Tools, Methods & Communication
Level 4
Unit Aim This unit provides learners with foundational knowledge of the tools, methods and communication techniques used in project management. It covers project documentation, scheduling tools, basic risk and issue tracking methods, and effective communication practices to support project delivery. Learners will develop the skills required to contribute to project coordination and project team communication. […]
ILE15 Quality, Process Capability, and Process Improvement
Level 5
Unit Aim This unit aims to develop learners’ analytical and practical understanding of quality, process capability, and process improvement within engineering and manufacturing environments. It provides a structured exploration of how quality underpins organisational performance, competitiveness, and customer satisfaction, and how it can be systematically defined, measured, monitored, and improved within production systems. The unit […]
ILE39 Business, Enterprise and Entrepreneurship
Level 6
Unit Aim This unit aims to develop students’ critical and applied understanding of the fundamental principles underpinning business, enterprise, and entrepreneurship within contemporary economic and organisational contexts. It provides students with a robust foundation in business economics, enabling them to analyse how supply and demand, cost structures, market forces, and resource constraints influence pricing, production, […]
ILE43 Operations and Supply Chain Management
Level 6
Unit Aim This unit aims to develop students’ advanced and critical understanding of operations and supply chain management within complex, globalised, and technology-driven environments. It equips students with the knowledge and analytical skills required to design, evaluate, and optimise operations strategies and supply chain networks to enhance organisational performance, resilience, and competitiveness. The unit explores […]
Optional Unit Choice
Optional Unit The optional (or elective) unit selection is designed to give you flexibility during your course. What does the optional unit allow you to do? The optional unit allows you to: Tailor the qualification to better suit your interests or career goals Broaden your knowledge into a related field or area Strengthen a particular […]